Sustainability Policy

 

Purpose

At Letsgotosardinia, we are committed to integrating sustainable practices into every aspect of our operations with the purpose of minimizing our environmental impact and fostering positive social and cultural interactions.

We strive to ensure that our tours not only provide unforgettable experiences for our clients but also leave a positive and lasting impact on the planet and contribute to the well-being of local communities.

Scope

This policy applies to all prospective employees of the company, ensuring our commitment to collaborating with industry partners, suppliers, and local stakeholders who uphold the principles of responsible and sustainable tourism.

We are dedicated to informing our customers, suppliers, and business associates about our commitment to responsible and sustainable practices at every opportunity.

Policy Statements

Sustainability Management & Legal Compliance

Sustainability commitment

At Letsgotosardinia, we are deeply committed to conducting our operations with a strong focus on sustainability, environmental responsibility, and legal compliance. As an inbound tour operator, we understand the significance of integrating sustainable practices into our business model to minimize our environmental impact and uphold the highest ethical standards.

Sustainability Management and Legal Compliance

At Letsgotosardinia, we foster a culture of continuous improvement by monitoring and enhancing our sustainability initiatives. We actively seek feedback from our stakeholders to ensure that our practices align with their expectations and contribute positively to the communities and environments we operate in.

We are unwavering in our commitment to legal compliance, adhering to all relevant laws, regulations, and industry standards governing tourism operations in the destination we serve. This includes strict compliance with environmental regulations, labor laws, health and safety standards, and licensing requirements.

By upholding these principles, Letsgotosardinia strives to set a benchmark for ethical and responsible tourism, promoting the well-being of our stakeholders and the preservation of Sardinia’s natural and cultural heritage.

Internal Management: Social Policy & Human Rights

Employees

At Letsgotosardinia, we are committed to integrating social policy and human rights considerations into our business practices, and we are dedicated to playing our part in creating a more inclusive, equitable, and respectful tourism industry.

We understand that tourism can have a significant impact on local communities, cultures, and environments. Therefore, we are committed to operating in a manner that respects and upholds the rights and well-being of all individuals and groups involved.

Within our organization, our commitment to social policy and human rights is focused on fostering a supportive and inclusive work environment for our future team members, who are essential partners in our mission to deliver exceptional experiences to our customers. By prioritizing their well-being, rights, and dignity, we aim to create a workplace where everyone can thrive, contribute, and succeed.

What we will DO:

  1. We provide equal opportunities for employment, advancement, and growth to all our employees, regardless of their background, identity, or characteristics. Discrimination, harassment, or prejudice of any kind is prohibited in our workplace, as we strive to create an environment where everyone feels valued, respected, and empowered to contribute their skills and talents.
  2. We prioritize the health, safety, and well-being of our employees by providing a safe and healthy work environment free from hazards and risks. We comply with all relevant health and safety regulations, conduct regular risk assessments, and provide adequate training and resources to ensure the physical and mental well-being of our staff members.
  3. We believe in fair and competitive compensation for our employees, ensuring that their wages and benefits reflect their contributions and the cost of living in their respective locations. We provide comprehensive benefits packages that include healthcare, retirement savings, and other perks to support the financial security and stability of our team members and their families.
  4. We value the importance of work-life balance and are committed to providing flexible work arrangements that accommodate the diverse needs and responsibilities of our employees. This includes offering remote work options, flexible schedules, and paid time off to ensure their well-being both in and out of the workplace.
  5. We invest in the continuous learning and development of our team members, offering access to training programs, workshops, and opportunities for skills enhancement and career progression.
  6. We foster open, transparent communication channels between management and employees, encouraging feedback, suggestions, and dialogue to address concerns, improve processes, and foster a sense of ownership and belonging within the organization.

Last but not least, we actively monitor our suppliers and partners to ensure compliance with human rights standards, promptly addressing any potential violations, including forced labour and discriminatory practices. In cases of confirmed violations, we take appropriate action, up to and including termination of contracts, to uphold our commitment to ethical business practices. We firmly oppose all forms of exploitation and harassment, including human trafficking and commercial or sexual exploitation, and are committed to protecting the dignity, safety, and human rights of all individuals, with particular attention to children and adolescents. We expect all employees, partners, clients, and stakeholders to uphold these principles and reject any form of exploitative practices in their conduct.

Internal Management: Environment

Environmental management of office operations

At Letsgotosardinia, we are committed to minimizing our environmental footprint and promoting sustainability in all aspects of our operations. To guide our office practices, we have established the following policy:

We prioritize the efficient use of resources such as energy, water, and paper within our office environment. Employees are encouraged to minimize energy consumption by turning off lights, computers, and other electronic devices when not in use. We also promote water-saving practices and implement measures to reduce paper waste through digital documentation and printing only when absolutely necessary. When printing is necessary, we always print double-sided in grayscale.

We are committed to reducing waste generation and diverting waste from landfills through recycling and proper waste management practices. We provide clearly labeled recycling bins throughout our office space and encourage employees to separate recyclable materials from general waste.

We aim to procure local office supplies in bulk with limited packaging, prioritizing sustainability certification whenever possible.

Additionally, we implement measures to reduce or eliminate single-use plastics, opting for reusable alternatives whenever possible that have minimal environmental impact throughout their lifecycle.

We promote sustainable transportation options for employees commuting to and from the office. This includes encouraging the use of public transportation, carpooling, biking, or walking whenever feasible.

We foster a culture of environmental awareness and responsibility among our employees through education and engagement initiatives.

Carbon management of office operations

At Letsgotosardinia, we are deeply committed to minimizing our carbon footprint through proactive measures guided by the following principles:

a) Implementing energy-efficient practices, such as using energy-efficient appliances and equipment, optimizing heating and cooling systems, and utilizing renewable energy sources whenever feasible.
b) Encouraging employees to minimize carbon emissions related to commuting by promoting sustainable transportation options such as public transportation, carpooling, biking, or walking. Additionally, we embrace remote work opportunities for our team members and leverage virtual meeting technologies to reduce the need for business travel, further reducing our carbon footprint.
c) Supporting local suppliers and prioritizing products with low carbon footprints.

General Suppliers Policy

At Letsgotosardinia, sustainability is at the heart of everything we do, including our relationships with suppliers.

We firmly believe that collaboration and partnership are vital for realizing our sustainability objectives. Therefore, we are dedicated to forging close alliances with suppliers who align with our values and dedication to environmental and social responsibility. Together, we actively seek out opportunities for enhancement, exchange best practices, and inspire positive transformations.

As a general rule, we prioritize working with suppliers in destination areas that are locally owned or managed, utilize local and seasonal products and services, and contribute to the local community by hiring locally and fairly.

Our Supplier Sustainability Policy outlines our expectations and standards for suppliers to uphold in order to support our mutual sustainability goals.

Key Principles and Expectations from Suppliers:

a) Environmental Responsibility: We expect our suppliers to minimize their environmental impact by implementing environmentally friendly practices and reducing carbon emissions, waste generation, and resource consumption. This includes adopting energy-efficient technologies, reducing packaging waste, and promoting recycling and reuse initiatives.
b) Social Responsibility: We require our suppliers to uphold ethical labor practices, ensure fair treatment of workers, and provide safe and healthy working conditions. We are particularly committed to obtaining declarations or including contractual clauses from accommodation providers and other partners confirming that no minors under the age of 16 are employed, in compliance with Italian law (Law No. 977/1967), which prohibits the employment of individuals under the age of 16. We also prioritize collaboration with suppliers who support diversity, equality, and inclusivity within their workforce and supply chain.
c) Community Engagement: We encourage our suppliers to actively engage with and contribute positively to the communities in which they operate. This may include supporting local community projects, providing opportunities for local employment and skill development, and respecting and preserving cultural heritage and traditions.
d) Product Sustainability: We prioritize sourcing products and services from suppliers that offer sustainable and eco-friendly options. This includes products made from responsibly sourced materials, certified organic or fair trade products, and eco-friendly transportation and accommodation options.
e) Zero-tolerance Policy: We have a strict zero-tolerance policy towards acts of bribery, corruption, discrimination, and human rights violations. Any suppliers found engaging in such behavior will have their relationship with Letsgotosardinia immediately terminated.
f) Compliance and Transparency: We expect our suppliers to adhere to all applicable environmental, labor, and ethical standards, as well as Sardinian and Italian regulations. Furthermore, we encourage transparency in sustainability practices, urging suppliers to provide detailed information on their environmental and social performance, certifications, and initiatives.

Additionally, upon request, Letsgotosardinia will support or participate in cooperative initiatives with other tour operators, local governments, tourism authorities, and environmental organizations to promote sustainable tourism policies and practices among accommodation providers, transportation companies, and other partners, including:

  • organizing joint training sessions, workshops, and seminars to enhance partners’ understanding of sustainability practices and strengthen their capacity to implement them effectively;
  • developing joint marketing campaigns and promotional materials that highlight partners’ sustainability initiatives;
  • facilitating networking events and online platforms where tour operators, partners, and other stakeholders can share experiences, ideas, and best practices related to sustainability.

Transport

At Letsgotosardinia, as part of our efforts to minimize our environmental impact and contribute to a more sustainable future, we have established several key principles outlining our expectations and standards for transportation partners and transfer services.

Environmental Responsibility and Efficient Resource Use

We encourage our transportation suppliers to prioritize environmental sustainability by implementing practices that reduce carbon emissions, minimize fuel consumption, and limit air and noise pollution.
This includes investing in fuel-efficient vehicles, adopting eco-friendly technologies, optimizing routes to reduce unnecessary mileage, minimizing idling time, and maintaining vehicle maintenance schedules to ensure optimal performance.

Regulatory Compliance and Safety Assurance

We require our transportation partners to comply with all relevant environmental, safety, and labor regulations, as well as local laws and Italian regulations. This includes maintaining proper licensing, insurance, and safety certifications for vehicles and drivers.

Optimized Tour Design

We design and promote tours that focus on specific areas of the island to minimize the length and duration of moves between attractions. This approach enhances the efficiency of travel and reduces environmental impact.

Efficient Transportation Solutions

We utilize appropriate vehicle sizes for group sizes and explore public transportation options whenever feasible. This ensures that transportation services are tailored to the needs of our clients while minimizing environmental impact.

Accommodations

At Letsgotosardinia, we recognize the importance of collaborating with accommodations that share our values and commitment to environmental and social responsibility.
We have established key principles that guide our selection of accommodation suppliers.

Environmental Responsibility

We prioritize accommodations that adopt practices to reduce energy and water consumption, such as implementing water-saving measures, using energy-efficient appliances and lighting, and utilizing renewable energy sources whenever possible. Additionally, we focus on accommodations that minimize waste generation through the implementation of recycling initiatives.

Social Responsibility

We select accommodations that uphold ethical labor practices, ensuring fair treatment of employees and providing safe and healthy working conditions. This encopasses respecting workers’ rights, promoting diversity and inclusion, and supporting the local community through employment opportunities and skill development programs.

Respect for Local Environment and Culture

We prioritize accommodations that respect and protect land use, highlighting elements of local architecture, customs, and traditions. Our selection process ensures that chosen accommodations harmonize with the surrounding environment, enhancing the overall guest experience.

Community Engagement

We choose accommodations that actively engage with and contribute positively to the communities where they operate. This may involve supporting local businesses, artisans, and suppliers to foster economic growth and sustainability within the region.

Guest and Employee Education and Engagement

Our preference extends to accommodations that prioritize both guest and employee education on sustainable practices. This includes providing information and resources to guests to minimize their environmental impact during their stay, as well as offering educational opportunities for employees to enhance their understanding and commitment to sustainability.

Activities & Excursions

At Letsgotosardinia, we curate unique experiences that unveil the rich cultural and historical heritage of Sardinia by guiding visits to off-the-beaten-path destinations, including lesser-known archaeological sites. Exploring these hidden gems enables travelers to delve into authentic cultural encounters, away from the bustling crowds. These sites often hold significant historical and archaeological value, enriching our collective understanding of human heritage.

Our commitment to promoting visits to lesser-known archaeological sites helps alleviate tourist congestion at popular attractions and bolsters support for local communities in these lesser-traveled areas.

At Letsgotosardinia, we honor and celebrate local cultures, traditions, and heritage through activities that showcase authentic cultural experiences, such as attending local events, cultural performances, and traditional craft demonstrations. This commitment ensures that local communities derive economic and social benefits from tourism activities.

Furthermore, we strictly adhere to guidelines and regulations aimed at protecting wildlife and natural habitats during tours. For example, we avoid boat excursions in Marine Protected Areas to minimize our impact on delicate ecosystem.

Lastly, we prioritize forging partnerships with local businesses and artisans, providing them with opportunities for employment, skills development, and economic empowerment. By doing so, we foster sustainable growth and prosperity within the communities we visit.

Tour leaders, local representatives, and guides

At Letsgotosardinia, we acknowledge the pivotal role that guides play in delivering outstanding experiences to our clients while upholding our dedication to sustainability and responsible tourism.

We prioritize partnerships with qualified and certified local guides, offering them opportunities for economic empowerment and professional growth.

Our guides are expected to respect and celebrate local cultures, traditions, and customs, facilitating meaningful interactions between guests and local communities.

Destination

At Letsgotosardinia, we take great pride in presenting Sardinia as a beacon of sustainable tourism, deeply rooted in principles of environmental stewardship and cultural preservation.

Sardinia’s allure lies in its breathtaking natural landscapes, enriched cultural heritage, and vibrant communities, offering travelers unparalleled opportunities to engage in sustainable tourism practices.

The island’s steadfast commitment to sustainability is evident through its government’s proactive measures to safeguard and conserve its diverse ecosystems, ensuring they remain intact for generations to come.

A prime example of this dedication is the Regional Landscape Plan (PPR – Piano Paesaggistico Regionale) established by the Regione Sardegna in 2006. This plan serves as a testament to Sardinia’s pledge to sustainable tourism by meticulously regulating development, particularly along its coastal regions, to safeguard the island’s natural beauty and ecological equilibrium. By restricting construction activities and preserving natural habitats, Sardinia guarantees the sustainability of its tourism offerings, which heavily rely on its pristine beaches, rugged coastlines, and diverse ecosystems.

Furthermore, the PPR’s provisions for protecting coastal areas and natural landscapes also play a pivotal role in safeguarding the traditional way of life and cultural identity of local communities.

Culturally, Sardinia is a treasure trove of traditions, customs, and folklore passed down through generations. Socially, the island is characterized by its warm hospitality, strong sense of community, and dedication to inclusivity and diversity.

Lastly, Sardinia’s commitment to waste management shines through its exceptional waste recycling efforts, ranking as the second-highest region in Italy according to the latest report from SNPA (Sistema Nazionale Protezione Ambiente) for the year 2022. With an impressive 75.9% of waste recycled, Sardinia exemplifies its resolve to minimize environmental impact and foster a sustainable future.

Customer Communication And Protection

Privacy

At Letsgotosardinia, we adhere to strict privacy policies and procedures to ensure the confidentiality and security of our customers’ personal information.

Our goal is to build trust and confidence with our clients by safeguarding their privacy rights and maintaining transparency in how their data is collected, used, and protected throughout their interactions with us.

We continuously review and update our privacy practices to comply with relevant regulations and industry standards, striving to uphold the highest standards of integrity and respect for our customers’ privacy preferences.

Marketing and communication

At Letsgotosardinia, we are committed to sustainable marketing and communication practices that prioritize transparency, authenticity, and ethical engagement.

We vehemently oppose greenwashing and are dedicated to ensuring that our marketing materials accurately reflect our sustainability initiatives and commitments.

To minimize our environmental impact, we prioritize digital communication channels over paper usage whenever feasible.

Contact / Responsible person

As the sole director of Letsgotosardinia, Carlo Melis is responsible for implementing and promoting our sustainability policy.

For any questions or inquiries, feel free to reach out to him at carlo@letsgotosardinia.eu.

Effective date

This policy is effective from April 2, 2026

The Travelife Partner award is a recognition of our commitment towards social and environmental sustainability. We comply with more than 100 criteria related to sustainability management, office operations, working with suppliers and customer communication. We are working towards further improvements aiming to eventually comply with the Travelife Certified criteria.

Travelife is a three-stage certification program for tour operators and travel agents:
(1) Travelife Engaged;
(2) Travelife Partner;
(3) Travelife Certified;

We are at stage 2 – Travelife Partner – from April 2, 2026 to April 2, 2028. 

Letsgotosardinia_by_Carlo_Melis_travelife_certificate